Refund & Cancellation Policy

1. What you are paying for

The amount charged at checkout is a planning fee — payment for our editors' time in preparing your personalised travel dossier. It is not a deposit against future hotel, flight or experience bookings.

2. Before your dossier is delivered

You may cancel and receive a full refund at any time before an editor is assigned to your brief. Write to hello@clubelitore.comwith your request ID.

If an editor has begun work but the dossier has not yet been delivered, we will refund 50% of the planning fee.

3. Revisions

Once your dossier is delivered, you are entitled to one full revision at no cost. If a second revision does not resolve the fit, we will refund 100% of the planning fee.

4. Third-party bookings

Because Elitore does not sell hotel rooms, tickets, tours or transport, we cannot refund any amount you have paid to a third-party supplier referenced in your dossier. Cancellation and refund of such bookings is governed entirely by the individual supplier's policy.

5. Payment method for refunds

Refunds are processed to the original payment method within 5–10 business days once approved. All refunds are settled in Indian Rupees (INR).

6. Contact

Refund requests may be sent to hello@clubelitore.com.